Funeral Etiquette

The accepted customs of dress and behaviour in a funeral have changed over time, but courtesy never goes out of style. Here’s what we’d like you to know about funeral etiquette.


  • Express your condolences – It’s not easy to come up with the right words for someone who has just lost a loved one.  You don’t need to be a poet. Simply saying, “I am sorry for your loss. My thoughts and prayers are with you and your family”, is enough.  If you can’t be at a funeral service in person, sending a card or leaving a message on our online tributes is a perfect way to express your sympathy. Leave a condolence, share a memory, post a photo, and let the family know you care.

  • Dress appropriately – Gone are the days of dressing up in all black for a funeral. These days almost anything goes, but only when you know it's the right thing.  In fact, sometimes the deceased has specified the dress code; 'no black' is a common request.  If you can't learn the wishes of the family, then dress conservatively, and avoid bright colors.

  • Sign the register book – The family will keep the register book as a memento for years.  Be sure to include your full name and relationship to the deceased. Feel free to leave a message.

  • Give a gift – You don’t need to go overboard with your gift - it is the thought that counts.  Suitable gifts include: flowers; a donation to the charity of the family’s choice, or you can make a commitment of service to the family at a later date.  A commitment of service can be something as simple as cooking dinner for them, offering to clean up their house, or any of the “little” things that may be neglected while a family deals with death.  Make sure you provide a signed card so the family knows who gave the gift.

  • Keep in touch – You may feel that the family needs their space and time to grieve, but a simple phone call or note after the funeral lets the family know you care.  With social networking, leaving a quick note is as simple as a click of a mouse.  The months following a death is when grieving friends and family need the most support. And say their loved one's name - they will love hearing it and hearing stories about the person that meant so much to them.


When it's all over, always remember to continue to offer support and love to the bereaved. The next few months are a time when grieving friends and relatives could need you most. Let them know that your support did not end with the funeral.

  • Forget to turn off your cell phone – Your phone ringing will cause a disturbance. Turn any ringers or notifications off.  Even better, leave your phone at home or in your car. A funeral is not the time to be texting or checking your messages.

  • Be afraid to remember the good times – Funerals are obviously a time of grieving and mourning, but remembering the good times helps with the healing process.  Sharing a funny and appropriate story is acceptable, and in some cases, it's exactly what the deceased would have wanted.